Effectively automate your operations, efficiently serve your guests and rapidly scale up your hotel business.

Hotel Management Software. Wish is an integrated software solution that caters to the needs of most functions of a hotel.
Alternatively, hotel chains could host WISH at a data center accessed by each property over a reliable and efficient data network.

User Management:

  • Management Dashboard - hotel’s key performance metrics can now be tracked from a single dashboard without running multiple reports. This is available on both Front desk and Mobile App..
  • Report Scheduler - enables hotel staff to send certain reports to management at a specific time automatically to have a close look at the hotel operations.
  • Manage multiple hotel properties with management/super admin/ admin logins.

Reservation Management:

  • Up-to-the-minute updated reservation dashboard.
  • Drag & drop to update rooms and split reservations.
  • Auto-fill returning guests with history, apply promo codes and special discounts.
  • Charge extra and facilitate your guests with late arrival/check-in, early check-in, late checkout.
  • Extensive rate plans and options to personalize booking and stays.
  • Set credit limits for corporate clients and travel agents.
  • Accept group reservations - multiple rooms under one name/bill.
  • Customization for arrival/departure e-mail templates.

Housekeeping:

  • Daily task list assignment.
  • Front desk monitoring.
  • Manage room status from housekeeping area.
  • Front desk staff can view the room update status in real-time.

Revenue Management:

  • Rate recommendations for your rooms.
  • Occupancy forecast for the next 360 days.
  • Aggregated data on local market demand.
  • Get updated rate intelligence on your competitors.

Online Distribution:

  • Integration with channel managers, and GDSs.
  • Booking engine integration for your hotel website/FB page.
  • Connectivity to meta-search engines.
  • Common pooled inventory with centralized rate capabilities.

Rate Management:

  • Create relational rates.
  • Multiple rates and type support in a single stay.
  • Set up and change daily/monthly rates.
  • Occupancy based dynamic pricing.

Accounting:

  • Auto-sync to the accounting system.
  • Automatic direct billing from the front desk.
  • Easy management of invoices, payables, aging reports and deductions.
  • Handle credits and commissions given to TAs & corporate clients.
  • Manage advance payments & payments against settlements through separate account head.

Reputation Management:

  • Collect personalized feedback from your guests.
  • See reviews from across multiple platforms.
  • Analyze and understand the guest sentiment.
  • Manage reviews, boost your online ratings & reputation.

Business Intelligence:

  • View critical data from sources including PMS, and website etc at one place.
  • Track your hotel’s KPIs, analyze them and create reports.
  • Compare business on the books with your forecast and budget.


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